@article{fdi:010088297,
  title = {{L}essons learned from field experiences on hospitals' resilience to the {COVID}-19 pandemic : a systematic approach},
  author = {{D}agenais, {C}. and {K}ielende, {M}. and {C}oulibaly, {A}. and {G}autier, {L}. and {D}avid, {P}. {M}. and {P}eiffer-{S}madja, {N}. and {H}onda, {A}. and {O}liveira, {S}. {R}. {D}. and {T}raverson, {L}ola and {Z}inszer, {K}. and {R}idde, {V}al{\'e}ry},
  editor = {},
  language = {{ENG}},
  abstract = {{I}n this concluding article of the special issue, we examine lessons learned from hospitals' resilience to the {COVID}-19 pandemic in {B}razil, {C}anada, {F}rance, {J}apan, and {M}ali. {A} quality lesson learned ({QLL}) results from a systematic process of collecting, compiling, and analyzing data derived ideally from sustained effort over the life of a research project and reflecting both positive and negative experiences. {T}o produce {QLL}s as part of this research project, a guide to their development was drafted. {T}he systematic approach we adopted to formulate quality lessons, while certainly complex, took into account the challenges faced by the different stakeholders involved in the fight against the {COVID}-19 pandemic. {H}ere we present a comparative analysis of the lessons learned by hospitals and their staff with regard to four common themes that were the subject of empirical analyses: 1) infrastructure reorganization; 2) human resources management; 3) prevention and control of infection risk; and 4) logistics and supply. {T}he lessons learned from the resilience of the hospitals included in this research indicate several factors to consider in preparing for a health crisis: 1) strengthening the coordination and leadership capacities of hospital managers and health authorities; 2) improving communication strategies; 3) strengthening organizational capacity; and 4) adapting resources and strategies, including for procurement and infection risk management.},
  keywords = {{COVID}-19 ; hospitals' resilience ; quality lessons learned ; {BRESIL} ; {CANADA} ; {FRANCE} ; {JAPON} ; {MALI}},
  booktitle = {},
  journal = {{H}ealth {S}ystems and {R}eform},
  volume = {9},
  numero = {2},
  pages = {2231644 [10 p.]},
  ISSN = {2328-8604},
  year = {2023},
  DOI = {10.1080/23288604.2023.2231644},
  URL = {https://www.documentation.ird.fr/hor/fdi:010088297},
}