@article{fdi:010087645, title = {{A}dapting hospital work during {COVID}-19 in {Q}uebec ({C}anada)}, author = {{D}avid, {P}. {M}. and {G}abet, {M}. and {D}uhoux, {A}. and {T}raverson, {L}ola and {R}idde, {V}al{\'e}ry and {Z}inszer, {K}. and {G}autier, {L}.}, editor = {}, language = {{ENG}}, abstract = {{A}mong hospital responses to the {COVID}19 pandemic worldwide, service reorganization and staff reassignment have been some of the most prominent ways of adapting hospital work to the expected influx of patients. {I}n this article, we examine work reorganization induced by the pandemic by identifying the operational strategies implemented by two hospitals and their staff to contend with the crisis and then analyzing the implications of those strategies. {W}e base our description and analysis on two hospital case studies in {Q}uebec. {W}e used a multiple case study approach, wherein each hospital is considered a unique case. {I}n both cases, work adaptation through staff reassignment was one of the critical measures undertaken to ensure absorption of the influx of patients into the hospitals. {O}ur results showed that this general strategy was designed and applied differently in the two cases. {M}ore specifically, the reassignment strategies revealed numerous healthcare resource disparities not only between health territories, but also between different types of facilities within those territories. {C}omparing the two hospitals' adaptation strategies showed that past reforms in {Q}uebec determined what these reorganizations could achieve, as well as how they would affect workers and the meaning they gave to their work.}, keywords = {{A}daptation ; {C}anada ; {COVID}19 ; hospital ; resilience ; work ; {CANADA} ; {QUEBEC}}, booktitle = {}, journal = {{H}ealth {S}ystems and {R}eform}, volume = {9}, numero = {2}, pages = {[8 p.]}, ISSN = {2328-8604}, year = {2023}, DOI = {10.1080/23288604.2023.2200566}, URL = {https://www.documentation.ird.fr/hor/fdi:010087645}, }