@article{fdi:010033506,
  title = {{L}a d{\'e}marche qualit{\'e} : normalisation des proc{\'e}dures de recherche et/ou am{\'e}lioration des rapports humains},
  author = {{A}ubertin, {C}atherine},
  editor = {},
  language = {{FRE}},
  abstract = {},
  keywords = {{RECHERCHE} {SCIENTIFIQUE} ; {SCIENCES} {SOCIALES} ; {INNOVATION} ; {ECONOMIE} ; {TRANSPARENCE} ; {NORME} ; {DEMARCHE} {QUALITE} ; {TRACABILITE}},
  booktitle = {},
  journal = {{N}atures {S}ciences {S}oci{\'e}t{\'e}s},
  volume = {12},
  numero = {1},
  pages = {83--84},
  ISSN = {1765-2979},
  year = {2004},
  DOI = {10.1051/nss:2004012},
  URL = {https://www.documentation.ird.fr/hor/fdi:010033506},
}